Privacy Policy

Valero Exotics Exotic Car Rentals ("Valero," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or rent a vehicle from us. By using our services, you consent to the practices described in this policy.

Valero Exotics Exotic Car Rentals is located in Long Island, NY. If you have any questions about this Privacy Policy, please contact us at info@valeroexotics.com or call (347) 477-3428.

We collect information that you provide directly to us, information collected automatically when you use our services, and information from third-party sources. The types of information we may collect include:

Personal Information You Provide:

• Full name, date of birth, and contact information (email address, phone number, mailing address)
• Driver's license number, state of issuance, and expiration date
• Payment information, including credit card numbers, billing address, and bank account details
• Insurance policy information and proof of coverage
• Vehicle rental preferences and history
• Photographs of your driver's license, insurance documents, and other identification
• Emergency contact information
• Communications you send to us, including emails, chat messages, and phone call records

Information Collected Automatically:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on pages, and referring URLs
• Location data when you use our website or mobile application
• Vehicle GPS and telematics data during your rental period, including location, speed, and mileage
• Cookies, web beacons, and similar tracking technologies

We use the information we collect for the following purposes:

• Rental Services: To process your vehicle rental reservations, verify your identity and eligibility, manage your account, and provide customer support
• Payment Processing: To process payments, manage security deposits, and handle billing inquiries
• Safety and Security: To ensure the safety of our vehicles and customers, monitor vehicle location and condition, prevent fraud, and comply with legal obligations
• Communication: To send you booking confirmations, rental reminders, receipts, and important service updates
• Marketing: To send you promotional offers, newsletters, and information about new vehicles or services (with your consent where required by law)
• Improvement: To analyze usage trends, improve our website and services, and develop new features and offerings
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business, such as payment processors, insurance verification services, vehicle tracking providers, and IT support companies. These providers are contractually obligated to protect your information.
• Insurance Companies: With your insurance provider or ours to process claims related to vehicle damage or accidents during your rental period.
• Legal Requirements: When required by law, regulation, legal process, or governmental request, including responding to subpoenas, court orders, or law enforcement requests.
• Safety and Fraud Prevention: When we believe disclosure is necessary to protect the rights, property, or safety of Valero, our customers, or the public, or to detect and prevent fraud.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: When you have given us explicit permission to share your information for a specific purpose.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage of sensitive data including payment information and identification documents
• Access controls that limit employee access to personal information on a need-to-know basis
• Regular security audits and vulnerability assessments
• PCI DSS compliance for payment card processing

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest reasonable standards of data protection.

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function properly, including session management and security features.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.
• Preference Cookies: Remember your settings and preferences to provide a personalized experience.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the functionality of our website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
• Data Portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
• Restriction: You may request that we restrict the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at info@valeroexotics.com. We will respond to your request within 30 days. Please note that we may need to verify your identity before processing your request.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information.

Our website and services may contain links to third-party websites, applications, or services that are not operated by us. These include but are not limited to:

• Payment processing services (Stripe, Square)
• Social media platforms (Instagram, Facebook, TikTok)
• Analytics services (Google Analytics)
• Vehicle tracking and telematics providers
• Insurance verification services

We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service before providing your personal information. Our inclusion of links to third-party services does not imply endorsement of their privacy practices.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. Our vehicle rental services require renters to be at least 25 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to promptly delete that information. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@valeroexotics.com.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Rental records and transaction history are retained for a minimum of 7 years for tax and legal compliance purposes.
• Account information is retained for as long as your account is active and for a reasonable period thereafter.
• Marketing preferences are retained until you opt out or request deletion.
• Vehicle telematics data is retained for 90 days after the end of each rental period.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a revised "Last Updated" date. We may also notify you via email for significant changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will do our best to respond to all inquiries within 30 business days.